Refund policy

Return and Refund Policy

Thank you for shopping at Smartify KSA (smartifyksa.com). We strive to provide you with the best shopping experience for your car accessories and mobile gadgets. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Your item needs to have the receipt or proof of purchase.
Sale items and promotional products are generally non-refundable unless stated otherwise.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment or store credit, depending on your preference.
You will receive the credit within a certain number of days, depending on your card issuer's policies or payment gateway processing times.

3. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).